Retrieving Login Name and Password

In case you have forgotten your login name and password, there is a facility of retrieving it in the WSS module.

To retrieve your login name and password,

  1. Click Forgot Login Name/Password?. A Forgot Login Name/Password screen is displayed.

forgor_login_name_and_password_(new).png

The Forgot Login Name/Password screen contains the following fields and buttons.

Fields & Buttons

Description

Remarks

Forgot Login Name

Select if you want to retrieve your login name.

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Forgot Password

Select if you want to retrieve your password.

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Login Name

Enter the login name.

This field is optional. This field is displayed only when you select Forgot Password.

Select Type: Individual

Select if you want to retrieve login details of an individual.

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Select Type: Company/Organization

Select if you want to retrieve login details of a company or organization.

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First Name

Enter the first name.

This field is displayed only when you select Individual.

Last Name

Enter the last name.

This field is displayed only when you select Individual.

Date of Birth

Click calendar_icon.png to select the birth date. Click Close to save changes, and exit the calendar window. Click Clear to discard changes, and exit the calendar window.

This field is displayed only when you select Individual.

Company/Organization

Enter the name of the company or the organization.

This field is displayed only when you select Company/Organization.

Contact Person

Enter the name of the person from the company or organization, who would be the contact person.

This field is displayed only when you select Company/Organization.

 

Date of Incorporation

Click calendar_icon.png to select the date of incorporation of the company or organization. Click Close to save changes, and exit the calendar window. Click Clear to discard changes, and exit the calendar window.

This field is displayed only when you select Company/Organization.

 

Registered Email

Enter consumer's email id.

This field is mandatory.

Submit

Click to receive the new login details through email.

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Clear

Click to discard any changes made.

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  1. Enter relevant data in the fields.
  2. Click Submit. The consumer will receive the login name and password by email.

See Also