Creating a New Connection Request

After logging in to the system, and navigating to the My Account screen, you can request for a new temporary or permanent connection for the existing connection.

You can also create a request for a new connection without logging in to the system. Click New Connection Request in the WSS Module, a New Connection Request screen is displayed.

To create a request for a new connection after logging in to the system,

Log in to your account.
Select a consumer, and then click New Connection. A New Connection Request screen is displayed.

Alternatively, To create a request for a new connection without logging in to the system

Click New Connection Request in the WSS Module, A New Connection Request screen is displayed.

The Instructions for filling the form section displays the instructions you need to follow for filling the form.

The Instructions for filling the form section is followed by the General Information section.

The General Information section contains the following fields and buttons.

Fields & Buttons	Description	Remarks
Individual	-	Selected by Default
Consumer Category	Select a consumer category.	-
Supply Type	Select the type of supply applicable.	-
Service Requested	Select the type of service based on the requirement.	-
Application Date	Current Date of System.	-

The General Information section is followed by the Application Details section.

The Application Details section contains the following fields and buttons.

Fields & Buttons	Description
Applicant/Company Name	Select the title from the drop-down list, and then enter the name of the consumer.
Occupation	Select the occupation of the consumer.
Plot/Flat No/Survey No/House No/ Building Name	Enter the data as applicable.
Address Line1	Enter the consumer's address.
Landmark	Enter the consumer's address landmark.
City/Village	Enter either the city or village of the consumer.
PinCode	Enter the pincode of the address of the consumer.
Email	Enter the consumer's Email Id.
Mobile	Enter the consumer's Mobile Number.
Phone	Enter the consumer's Phone Number.
Existing/Nearest Consumer No.	Enter either the existing consumer number or the nearest consumer number.

The Application Details section is followed by the Billing Details section.

The Billing Details section contains the following fields and buttons.

Fields & Buttons	Description	Remarks
	Select to automatically upload data for the fields Plot/Flat No/Survey No/House No/ Building Name, Address Line1, City/Village, PinCode, Email, Mobile and Phone from the Application Details section.	Select only when the billing address is same as the meter address.
Plot/Flat No/Survey No/House No/ Building Name	Enter the data as applicable.	-
Address Line1	Enter the consumer's address.	-
Landmark	Enter the consumer's address landmark.	-
City/Village	Enter either the city or village of the consumer.	-
PinCode	Enter the consumer's pin code.	-
Email	Enter the consumer's Email Id.	-
Mobile	Enter the consumer's Mobile Number.	-
Phone	Enter the consumer's Phone Number.	-
Type of Premises	Select the type of consumer's premises from the drop-down list.	-
Others	Enter relevant data.	You can enter data in this field, only if the option Others is selected from the drop-down list for the field Type of Premises.
Consumer Sub Category	Select the sub category of the consumer from the drop-down list.	-

The Billing Details section is followed by the Requested Load/Contract Demand section.

The Requested Load/Contract Demand section contains the following fields and buttons.

Fields & Buttons	Description	Remarks
Requested Load	Enter data for the requested load.	Enter the data in figures.
	Select the unit for the requested load from the drop-down list.	-
Contract Demand	Enter data for the consumer's contract demand.	Enter the data in figures.
	Select the unit for the contract demand from the drop-down list.	-

The Requested Load/Contract Demand section is followed by a declaration form.

Select the I/ we agree to the terms and conditions check box, and then enter the location in the field Place.

Enter relevant data in the fields.

Click Submit to create the new connection request. A "New Connection Request is created successfully" message is displayed containing a Service Request ID for the new connection request.