Web Self Service (WSS)

Web Self Service helps consumers of MSEDCL for making online payments of their electricity bills. Consumers can also log requests for services such as change in billing address, change of name, disconnection, new connection, reconnection, extension/ reduction of load, corrections in name and address, etc. Consumers can pay their electricity bills without registering using the View/Pay Bill option. By registering, consumers can avoid re-entering consumer details every time and manage multiple consumer accounts. Web Self Service also provides tools for estimating power consumption and calculating approximate power bill for a month. The following topics are covered under the Web Self Service (WSS) module: